Anyone involved in IT Service Management knows the 2019 ITIL 4 rollout was the biggest change in the 30-year history of the ITIL scheme. ITIL 4 brought a fresh, simplified approach to both ITIL certification and training.

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One thing hasn’t changed – the popularity of ITIL’s flagship, ITIL Foundation. If you haven’t yet made LO’s well-received ITIL 4 Foundation curriculum part of your training offerings, we can help guide you through the accreditation and affiliation steps.

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But what about individuals who don’t seek certification, or who approach ITIL from a strategic business perspective rather than as a practitioner? For these learners, ITIL Awareness could be the perfect solution. ITIL 4 Awareness leverages the highlights of the great CHOICE ITIL 4 Foundation content in a streamlined, one-hour executive training experience.

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LO’s ITIL Awareness material is derived from ITIL 4 Foundation, so your Foundation trainers can easily deliver it. (Note that trainer accreditation is not required to teach ITIL Awareness; however, LO does recommend you use a Foundation-certified instructor where possible.) And the compact duration means it’s flexible and easy to deliver any time of day, in any style: online webinar, in-person seminar, or hybrid.  You’ll be glad to have the versatile ITIL Awareness course as part of your training portfolio. 

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