INSTRUCTOR SPOTLIGHT: SEPTEMBER 2021
INSTRUCTOR SPOTLIGHT: FEBRUARY 2022
September 2021 Instructor Excellence Award:
ITIL Instructor and
Chief Technology Officer
Benjamin Franklin is the Chief Technology Officer at BluescreenIT Ltd. where he continues to practice his passions for adopting emerging Information Technology/IT standards and instruction.
Benjamin is an armed forces veteran who completed 24 years of service within the Royal Signals, British Army. He joined at the age of 16 and during his time, Benjamin covered a wide variety of IT and Digital roles including: Level 1 IT Support, IT Training, Service Delivery Management, and IT Leadership roles that involved coaching and mentoring IT professionals. Benjamin has traveled the globe, but now lives in Bridport, Dorset with his wife Alison and children Maisy, 11, and Brandon, 19. Benjamin has served as the Chief Technology Officer at BluescreenIT for the past 3 years, putting a strategic focus on new products and services that they provide to their stakeholders. Benjamin also volunteers at his local primary school to deliver IT and Cyber education classes to children.
Benjamin has been teaching ITIL for the past 2 years, since V4 was released. “It sounds strange…but I love Service Management. I believe that time is the most precious commodity we have. We can recover life to a point, not me…I’m not a doctor, but we cannot recover time,” noted Franklin. To Benjamin, being excellent at Service Management means IT teams use resources in the most efficient way possible whilst still achieving the required and all-important outcomes.
When it comes to teaching, Benjamin loves being able to pass on advice, guidance, and knowledge to help his delegates learn something new. Like many other instructors, Benjamin has moved to a virtual approach to continue training delivery overcoming perceived limitations to a virtual approach. “For me this was something new, but I completed the Logical Operations MCCT course which really helped, and I was able to use that information to shape how I could deliver a fully immersive online experience.” Benjamin believes that having a passion for the subject helps with virtual delivery and keeping students engaged in the class is an absolute must. And that passion shows up in the evaluation scores and feedback from students as well as his repeat attendees.
Looking forward, Benjamin is excited to be delivering a range of bootcamps to help those who want to make a move into the world of IT and Cybersecurity from industries that may have been affected by COVID-19. “This is super exciting, being able to support new professionals into the digital sector.” Benjamin can’t wait to get back to classroom delivery and socializing with students!
Congratulations, Benjamin, on being recognized as Logical Operations’ September 2021 “Instructor Excellence” award winner!
September 2021 Instructor Excellence Award:
Office Expert and Instructor
Vinzanna Leysath, Office Expert at Training on Wheels, is originally from The Bahamas but came over to the United States for undergraduate studies. Vinzanna met her husband in English 101, and like they say, “The rest is history,” and now has two kids Jonathan and Kalise.
Professionally, Vinzanna began her career in Accounting and fell in love with Excel. “I was truly fascinated that this system that I’ve grown to love had the possibility of doing so much. Although my passion was no longer Accounting, I got an opportunity to teach technology and haven’t turned back since.” For the past 15 years, Vinzanna has taken her love for teaching and transformed it into a thriving business! In 2017, she opened Training on Wheels to provide application training support to her community and has never turned back.
Vinzanna teaches Microsoft Word, Excel, and PowerPoint and loves every part of it. When asked what her favorite part of teaching is, she said, “I love the aha moments that come along with teaching. I love the ability to take concepts and show my students how they can be used in the real world.” Training and preparing students for professional success is personally rewarding for Vinzanna as she sees it as her way of “giving back to society”.
As for teaching virtually, Vinzanna says making the switch has allowed her the opportunity to serve professionals all over the world, “Through the powers of technology, the impact of education has superseded the four walls of my office space. So, I truly do love teaching virtually.”
Although Vinzanna is enjoying where she’s at in her career now, she looks forward to what is ahead for her and Training on Wheels. Vinzanna is exploring expanding her offerings to include support of recruiting and hiring, in addition to training. Based on her assessment of market data, there are quickly emerging job fields that are opening up and many jobs going unfilled. Training on Wheels’ focus is to find individuals who want to work, give them the basic technical skills to get the job done, and then put them in front of the hiring companies.
Quoting Vinzanna, "You can’t teach character, but you can teach skill. I am excited and can’t wait to help those looking to improve their professional development skills!"
Congratulations, Vinzanna, on being recognized as Logical Operations’ September 2021 “Instructor Excellence” award winner!